Cash Reconciliation Maintenance allows the user to monitor drawer totals and variances. When drawer totals have been recorded for the day, users can access a report of the beginning and ending drawer totals, as well as sales, using various front end Cash Reconciliation reports.
Cash Reconciliation is used to track the amount of cash by terminal, employee, or drawer at both the start and end of each day and/or shift. This allows managers and owners to see any variances that may occur within a normal workday. Tracking cash overages and shortages is often useful in detecting issues with employee theft.
Cash Reconciliation can be accomplished using a predefined "float" amount that must be left in the drawer at the close of each day, or by prompting employees to enter starting and ending balances when opening or closing a day or shift.
Variances are calculated based on the amount of cash added to and removed from the drawer throughout the course of a day or shift. This includes sales, received on account transactions, cash removed from the drawer (for example, to purchase supplies), and cash added to the drawer (for example, additional $1 bills to be used as change).
If you are tracking shifts by Drawer, each Cash Drawer (with Shift Tracking enabled) will prompt the employee for the a start and end amount, or in the case of a Floating Till, the end amount.
If you are tracking shifts by Employee, each employee will be prompted for both the start and end amount, or in the case of Floating Till, the end amount. Shift tracking by Employee is often referred to as "Server Banking."
If you are tracking shifts by Terminal, each terminal will prompted the employee for the start and end amount, or in the case of a Floating Till, the end amount.
Floating tills allow the user to set a predefined amount to start the day and/or shift. In the case of floating tills, users are not prompted for a starting balance, but instead must enter a Cash in Drawer amount when ending their shift or closing the day. The float amount can be defined by terminal (in the General Info 2 tab) or by employee or drawer (in the Cash Reconciliation tab). Variance is calculated by subtracting floating till amount from the actual cash in the drawer.
Cash Reconciliation is reflected in multiple button functions and some Front End reports. Button functions are listed below. For more information on affected reports, see How does Cash Reconciliation affect reporting? below.
When End of Day is enabled, the Sign On button will either join the open day or start a new day. If Shift Tracking is also enabled, the Sign On button will also join the open shift or start a new shift based on the Shift Type and settings.
When the option to disallow Clock Out with open shift is set then the employee will not be able to clock out.
When End of Day and Shift Tracking are both enabled, the Start Shift button will start a new shift. If the Enter Starting Balance option is enabled in System Settings, the user will be prompted to enter the starting balance. If the Enable Shift Counts option is enabled, the user will be prompted to complete a starting count by denomination and then confirm the count entry prior to submitting.
When End of Day and Shift Tracking are both enabled, the End Shift button will close the open shift. The End Shift button can be configured to perform a variety of additional functions including both Sign Off and Clock Out, printing shift reports, preventing the day from being closed with open checks, enabling end of shift counts, and opening the Cash Drawer.
When End of Day is enabled, the Start Day button will begin the day.
When End of Day is enabled, the End Day button will close the day. Users can also select the option to print the End Day Report when ending the day. A day can only be ended if all shifts have been closed.
Add Cash to Drawer/Remove Cash from Drawer
Cash Reconciliation Maintenance requires the user to use the Add Cash to Drawer or Remove Cash from Drawer buttons when adding money to, or taking money from the Cash Drawer. If the Paid Out and/or Pickup/Loan buttons are used, the cash amounts added to or removed from the drawer will not be displayed on the Cash Reconciliation reports.
Cash Reconciliation affects a number of Front End reports. The End Day, End Shift, Open Shifts, and Print Day reports are designed to work in conjunction with Cash Reconciliation.